DELIVERIES & RETURNS

Delivery conditions:

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Valid delivery address​. In the event of an incorrect address, the costs of redelivery will be borne by the buyer.

Time limit:

- Delivery time in mainland France: 3 to 5 working days

- Delivery time outside mainland France: between 8 and 15 days

Prices:​

 - Delivery is free in Metropolitan France.

 - For delivery outside mainland France, you will be charged a contribution to variable shipping costs     depending on the destination of the goods (one or more pairs).

- Delivery costs are the responsibility of the customer in the event of a refund request.

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The tax refund amount will be automatically deducted from the invoice for all items shipped to the “Overseas Territories” and other countries “outside the European Union”.

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Returns and refund conditions:

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Whatever the reason, you have 30 days from the shipping date to return your order.

Whatever the reason (e.g. size problem or shoe defect) the item must be unworn in the same condition as you received it and in its original packaging.

For businesses, we do not accept refunds (only exchange or credit).

As soon as we receive your package, we will immediately exchange it without additional shipping costs.

All personalized items (excluding free alarm and antistatic patch options) in the company color are neither returned nor exchanged.

From receipt by Canad'As of your reimbursement request, it will be made within a maximum of 10 working days.